Return & Exchange Policy

At WOW INDIA – “Made in Subharti,” every item is a one-of-a-kind creation, thoughtfully designed, handcrafted, and curated by our student artisans. As each product is individually made and cannot be replicated, we follow a carefully crafted return and exchange policy to ensure clarity, fairness, and customer satisfaction.

 

 Product Uniqueness

Each product sold through WOW INDIA is unique and handmade. Therefore, minor variations in color, texture, or finish are inherent characteristics of handmade goods and shall not be considered defects.

 

 Return Policy

  • ·       As each item is sold as a one-off piece, we do not offer returns or refunds unless the item received is damaged or incorrect.
  • ·       Requests for returns must be raised within 48 hours of receiving the product.
  • ·       To initiate a return request, please email us at \[insert email address] with your order number, description of the issue, and clear photos of the product received.
  • ·       Returned items must be unused, in their original condition, and with all tags intact.

 

Exchange Policy

  • ·       Since each item is unique and no two pieces are exactly alike, exchanges for the same item are not possible.
  • ·       In the rare case of a wrong or defective item being shipped, we will provide the option to exchange it for another product of equal value from the available catalog, subject to availability.

 

Non-Returnable Items

  • ·       Items damaged due to misuse, neglect, or wear and tear.
  • ·       Products purchased during promotional sales or marked as “Final Sale.”
  • ·       Customized or altered products.

 

Shipping for Returns

  • ·       If a return is approved due to error or damage from our side, WOW INDIA will cover the return shipping cost.
  • ·       For any other approved returns, the shipping cost will be borne by the customer.

 

Customer Support

For any concerns or queries, please contact our team:

  • ·       Email: mywowindiasvsu@gmail.com
  • ·       Phone:  ‪+91 7457810203
  • ·       Support Hours: 11:00 AM to 08: PM

 

We appreciate your understanding and support of handmade, student-crafted products. Your purchase not only celebrates creativity—it empowers a young designer’s journey.

 

Unique Selling Proposition (USP)

 

WOW INDIA – “Made in Subharti” is a student-led creative marketplace offering one-of-a-kind, handcrafted products made exclusively by emerging designers and artists from Swami Vivekanand Subharti University. Each piece is a singular expression of originality—never mass-produced, never replicated.

 

Key Highlights of the USP

  • One-of-a-kind creations – no two items are alike
  • Designed and handcrafted by students
  • Promotes sustainable, slow-made fashion and art
  • Empowers student entrepreneurship and creative expression
  • Supports local craftsmanship and talent development